SHIPPING ESTIMATES AND ARRIVAL DATES
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. All shipping dates are subject to the discretion of the carrier and may not reflect the actual date of arrival - they are only used as estimates based on the type of service.
In most cases, the expected delivery date printed on your receipt or provided at checkout will reflect a delivery time of 1, 2 or 3 business days and is based on origin, destination and drop-off time. The expected delivery date does not come with a money-back guarantee
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.
To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
NOTE: IF YOU FAIL TO GET A VALID DELIVERY ON A PACKAGE, USE THE TRACKING INFORMATION PROVIDED FIRST. IF THE PACKAGE NEVER ARRIVES, WE WILL EVENTUALLY GET THE PACKAGE BACK TO OUR LOCATION AND WILL DO OUR BEST TO MAKE CONTACT WITH YOU.
APO (ARMY POST OFFICE) AE / AP
Yes we ship Army Post Office - these items will ship the same process as standard USPS CONUS mail but may take some extra time to arrive - this is due to the fact that the Army actually runs internal post offices and when the Army touches your mail, you will usually lose 48 hours per location as it snakes through the system.
Often with multiple items we will send multiple packages (e.g. a poster and a shirt typically do not ship together, the same with a mug and a poster). You will receive separate tracking information for each order and they may be shipped at different times and from different locations within the USA. To save customers shipping, we may end up splitting these items into different shipping types - For example, if you order (2) mugs and a shirt, we may ship the shirts as FIRST CLASS MAIL and the mugs will ship PRIORITY MAIL. The cost can vary up to $8 per package sometimes in your favor.
Again, we do our best with keeping you updated on packages that require multiple shipping days and regular updates are sent when these items leave our location.
We have limited shipping to some countries as the customs have been somewhat unsuccessful and most of the packages are returned. We aplogize for this inconvenience but believe us when we say we've tried your country before and it just didn't work out.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
We do our best to push orders out within 24 hours from our location but we, like the rest of America, are subject to the ebbs and flows of the USPS and other systems of delivery.