You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
NOTE: Some of our items are PRINT ON DEMAND and cannot be returned due to sizing errors during ordering.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
If you think you may need to return or exchange a shirt, please keep the invoice that came with your order. You will need to contact via email the returns department in order to facilitate the return of your item.
IF YOU RECEIVE THE WRONG ITEM, we will need you to return the original shirt before we can send the correct order. We have no way to guarantee that you will return the order unless it arrives (you get our point, right). Once we have the return item, we will ship the CORRECT order, pay for shipping that order and refund the shipping for your return. So basically, we refund every part of shipping back to you - but we still need the item back before we can start.
Unwashed, unworn or defective merchandise may be returned or exchanged for a different size, style, a store credit or a refund within 30 days from the date of shipment. If an item is returned for a refund, only the cost of the merchandise will be refunded. WE UNDERSTAND THAT IT MAY TAKE LONGER TO APO ADDRESSES BUT YOU MUST CONTACT US AS SOON AS POSSIBLE IF THERE IS AN ERROR WITH YOUR ORDER. Shipping costs to send any non-damaged items back to AirborneRanger.com is the responsibility of the customer. AirborneRanger.com will be responsible for return shipping costs on defective merchandise only. SHIPPING COSTS ON RETURNS – Please keep in mind that I cannot pay for your shipping of returned items, nor can I pay for the re-shipping of items that you may have ordered in error. IF YOU RETURN AN ITEM FOR AN EXCHANGE, YOU MUST ALSO INCLUDE A PAYMENT FOR THE SHIPPING OF THE ADDITIONAL ITEM THAT IS BEING SENT AS THE EXCHANGE ITSELF. ALL ORDERS AND REFUNDS WILL BE MADE ONLY TO THE ORIGINAL ACCOUNT HOLDER THROUGH PAYPAL.
INSTEAD OF DOUBLE ORDERING OR GETTING THE WRONG SIZE, WE ASK YOU PLEASE COMPARE THE MEASUREMENTS AND FOLLOW THE WASHING INSRUCTIONS TO AVOID DAMAGING YOUR NEW SHIRT. ALWAYS CHECK YOUR CART PRIOR TO SUBMITTING THE PAYMENT.
American Marauder Apparel will not accept returns or exchanges for any item that has been washed, dried, damaged or stained in any way. This includes items that have been damaged or shrunk in a dryer. AirborneRanger.com is not responsible for bleeding or fading of colors due to washing. We recommend washing all shirts in cold water and hang drying to prevent discoloration and shrinkage.